Calls from out of state
Google's default location setting also shows your ads to people who have only shown interest in your area, wherever they are. That's how a New Jersey contractor ends up paying for calls from Florida.
For established home service companies. Your towns only, the work you actually want, and every lead tracked to the signed job. We learned it the hard way, paying an agency for calls from out of state.
It's rarely the budget. It's how the account is set up, and nobody checking it after launch.
Google's default location setting also shows your ads to people who have only shown interest in your area, wherever they are. That's how a New Jersey contractor ends up paying for calls from Florida.
Broad keywords and Google's automatic recommendations let Google decide what you show up for. You pay for DIY questions, job seekers and services you don't offer.
A new campaign comes with extra networks and options turned on by default. Part of the budget ends up on websites and apps where nobody is looking for a contractor.
Google counts what it can see: a tap on your number, a form sent. It can't tell you which of those became a signed job unless someone connects it to your job software.
Same Google Ads everyone else uses. Every setting chosen on purpose, and someone watching it every week.
Ads reach people in the towns you actually serve. Everywhere else is left out, so you stop paying for calls you can't take.
Campaigns are split by what a job is worth, each with its own cost-per-lead limit worked out from your average ticket. The budget doesn't drain into the cheapest, lowest-value work.
Built around the services you want more of, with a growing list of searches we block. We read the real search terms people typed and cut the ones that waste money.
Every call and form is tracked and matched to your job software, so the monthly numbers show jobs won and what each one cost, not just clicks.
A family-owned contractor in New Jersey doing about $5M a year. Almost all of their work came from reputation and repeat customers. They had no online marketing running.
When the ads and tracking went live in June, their leads from Google searches were down about 60% on the year before. Here's what happened next.
52
19
37%
39%
Search leads, June to August
against the same three months last year
Search leads, September 1 to 25
as many as the same days last year
Jobs won from Google customers
June to August, up from 7 a year earlier
Search leads that became a signed job
leads from May to July, old enough to judge
Here's the part that matters
We don't count clicks. Every lead is matched to their job software, so we can see who got a price, who signed, and what got billed.
Nearly every dollar of work won from those search leads is already invoiced.
Summit started as a contracting company in New Jersey. When we wanted to grow past referrals, we did what most contractors do. We hired an agency. Then we hired another one.
The first was a small operation. The guy knew his stuff and seemed dedicated, but two months in we were still “onboarding” with nothing to show for it. The second was a real team, with a salesperson and an account manager, and they had us set up in three weeks. Four months later we'd had five or six calls. Not one was a job. They were from out of state, or looking for something we don't do. It looked like they'd switched on every option in Google Ads and hoped for the best.
So we built it ourselves, inside our own company: ads aimed only at the towns we work in and the jobs we actually do, and tracking on every call so we knew which ones were real. It worked. Then other contractors started asking how.
That second agency had four months of our money before we knew it wasn't working. You'll know in three. Before anything launches, we set a lead target for your business. If we don't hit it, we refund our fee.
The services aren't new. Whether they work is the difference.
Hiring a marketing agency? The 11 questions we'd ask firstAgency one
Nothing to showTwo months in, still “onboarding.”
Agency two
5 or 6 calls, 0 jobsSet up in three weeks. Four months of ads.
Built in-house
It workedAds aimed at our towns and our jobs. Every call tracked.
Then other contractors asked how
Summit Media is that system, run for you.
Every agency lists the same services. Here's where the work usually breaks, and what we do at each point.
Before we spend a dollar
Where they look you up
Ready-to-book searches only
One page a month
One monthly fee, scaled to your market and how many services we run, plus ad spend paid directly to Google on your own account. No long-term contract, and you keep the site, the tracking and the data. We'll show you the exact number, and the math behind it, on the call: what has to happen for it to pay for itself.
One contractor per trade in each market, so you're never competing with another client of ours.
Everything you need to know before getting started. No fluff, just straight answers.
Best case: you stop hoping the phone rings. Tell us your market, your trade, and where you're stuck. If we're confident we can profitably keep your crews busy, we'll show you what it looks like. If not, we'll tell you straight.
Name, company, phone and email. Your trade and what's blocking you are optional — they just help us come prepared.
By phone or email, whichever you prefer. No pitch, no pressure.
Your market, your trade, and where you're stuck. We look at the numbers with you.
If we're confident we can profitably keep your crews busy, we'll show you what that looks like. If not, we'll tell you straight.